Question 1

Are you a licensed pool contractor?

Accepted Answer

Yes. Ministering Hands is a state-certified Pool & Spa Contractor (License #CPC1461519). Unlike a 'pool service' license which is limited to cleaning, our CPC license authorizes us to build, renovate, repair equipment, and perform structural work statewide.

Question 2

What areas do you service?

Accepted Answer

For weekly maintenance routes, we strictly serve Indian River County (Vero Beach, Sebastian, Fellsmere). For construction, renovations, and major equipment repairs, we serve the entire State of Florida.

Question 3

Do you offer free estimates?

Accepted Answer

Yes. We offer free estimates for repairs, renovations, equipment installs, and new construction. For weekly maintenance, we can often give a quote over the phone using satellite imagery to size your pool.

Question 4

Are you insured?

Accepted Answer

Absolutely. We carry comprehensive General Liability and Workers' Compensation insurance to protect both our team and your property.

Question 5

Do you work on commercial pools?

Accepted Answer

Yes. We are licensed for commercial pool construction, repair, and maintenance. We understand the specific DOH (Dept of Health) requirements for commercial bodies of water.

Question 6

Can you inspect a pool I am buying?

Accepted Answer

Yes. We offer comprehensive pre-purchase pool inspections. We check the equipment, structural integrity, surfaces, and safety features to give you a clear picture of what you are buying.

Question 7

Do you offer financing?

Accepted Answer

We work with third-party lenders for major construction and renovation projects. Ask us during your consultation for current options.

Question 8

How long does it take to build a new pool?

Accepted Answer

Typically 12-16 weeks from permit approval to swimming, weather permitting. Complex features or supply chain issues can extend this.

Question 9

What is gunite?

Accepted Answer

Gunite (or shotcrete) is a concrete mixture sprayed over a rebar framework. It allows for completely custom shapes and extreme durability.

Question 10

Can you resurface my pool?

Accepted Answer

Yes. We offer several finishes including standard marcite, quartz, and pebble finishes. Pebble is the most durable and comes in many beautiful colors.

Question 11

My tiles are falling off. Can you fix them?

Accepted Answer

Yes. If it's just a few, we can re-set them. If the bond beam (concrete behind the tile) is cracked, we may need to perform a structural repair before re-tiling.

Question 12

Can you add a sun shelf (tanning ledge) to my existing pool?

Accepted Answer

Yes. This is a major renovation that involves shooting new concrete inside the existing shell. It's a popular upgrade during resurfacing projects.

Question 13

Do you install pavers?

Accepted Answer

Yes. We install travertine, brick, and concrete pavers. We can overlay your existing concrete deck or rip it out and start fresh.

Question 14

Can you build an outdoor kitchen?

Accepted Answer

Yes. We design and build custom outdoor kitchens, BBQ islands, and pergolas to complete your backyard oasis.

Question 15

Do you do commercial pool construction?

Accepted Answer

Yes. We build commercial pools for hotels, condos, and community centers, adhering to strict Florida Building Code and DOH Chapter 64E-9 regulations.

Question 16

Can you add a spa to my existing pool?

Accepted Answer

Yes, we can build a concrete spillover spa connected to your pool, or install a standalone fiberglass spa integrated into the deck.

Question 17

What is a 'vanishing edge' or 'infinity' pool?

Accepted Answer

It is a design where one edge of the pool is slightly lower, allowing water to flow over into a catch basin, creating the illusion that the water extends to the horizon.

Question 18

Do you install fiberglass pools?

Accepted Answer

Yes. We are authorized installers for major fiberglass shell manufacturers.

Question 19

What is the benefit of fiberglass?

Accepted Answer

Fiberglass pools are faster to install (often 3-4 weeks), have a smoother non-porous surface that uses fewer chemicals, and require no resurfacing.

Question 20

Can fiberglass pools pop out of the ground?

Accepted Answer

Any pool can float if not managed correctly, but fiberglass is lighter. We install a hydrostatic valve and a dewatering system (sump pipe) to prevent this.

Question 21

Are fiberglass pools cheaper than concrete?

Accepted Answer

Not necessarily. High-quality fiberglass shells are comparable in price to concrete, but you save money long-term on maintenance and resurfacing costs.

Question 22

How long does a fiberglass pool last?

Accepted Answer

Modern fiberglass pools can last 30+ years with proper care. The gel coat finish is extremely durable.

Question 23

Do I need a survey for a new pool?

Accepted Answer

Yes. We need a current survey to locate easements, setbacks, and property lines. If you don't have one, we can refer you to a surveyor.

Question 24

What is the 'setback' requirement in Indian River County?

Accepted Answer

Generally, the water's edge must be at least 10 feet from the rear and side property lines, though this varies by zoning and specific subdivision rules. We handle all permitting and zoning checks.

Question 25

Will building a pool ruin my yard?

Accepted Answer

It is a major construction site. We use heavy machinery (excavators, bobcats). The access path will act as a temporary road. We do a final grade at the end, but you may need to budget for re-sodding the access area.

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